How soon do I get the guide after paying?
Immediately. Your download link appears on the confirmation page as soon as the payment clears, and the same link is emailed to you.
What format is it?
A PDF. It opens on any phone, tablet or computer, and you can print it if you prefer to read on paper.
Is this a subscription?
No. You pay once and the file is yours to keep. There is nothing to cancel and no recurring charge.
I didn't receive my link. What now?
Check your spam folder first, as automated emails often land there. If it isn't there, write to support@horizonhands.site with the email you used at checkout and we resend it.
Can I get a refund?
Yes. Because the guide is delivered instantly, we ask that you write within 14 days of purchase explaining what went wrong. See our refund policy for the full terms.
Who will appear on my bank statement?
The charge appears as RMS GLOBAL COMMERCE LLC, the company that operates this store.
Can I share the guide with someone?
The PDF is licensed for personal use. You're welcome to read it with your household; please don't redistribute or resell it.