Shipping policy

Digital delivery only

Every product in this store is a digital file. Nothing is shipped and no delivery address is required.

When you receive it

Your download link appears on the confirmation page as soon as your payment clears, usually within seconds. The same link is sent to the email address you provided at checkout.

File format

All guides are PDF files, readable on any phone, tablet or computer, and printable if you prefer paper.

If your link doesn't arrive

Check your spam folder first, as automated emails often land there. If it isn't there, write to support@horizonhands.site with the email you used at checkout and we resend it, usually within one business day.